FAQ

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DriveCast website FAQs

Q: What are "slots"?

A: They represent the available space on your DriveCast account. One slot it's filled by the following actions: subscribing a podcast, setting a radio recording and uploading a file.

Q: How can I gain more slots?

A: You can invite friends clicking on "Friends" button. You'll gain 5 more free slots for each friend who joins DriveCast, up to 50 total slots.

DriveCast player FAQs

Q: Which items can be played with the integrated player?

A: Podcast audio episodes and uploaded audio files. These Library items are marked with a "play" icon in the Info column. Live radio streams can also be played from the radio list.

Q: The player says the file I'm trying to play is not reachable, what does it mean?

A: This error occurs when a media file in your library can't be played because it's no longer available. In most cases the file is a podcast episode that has been removed and/or renamed, or temporary inaccessible from the podcast host.

Q: The player says the radio I'm trying to play is not reachable, what does it mean?

A: Sometimes web streams mess up and are unavailable for a while. If the problem last too long contact us and let us know, we'll check if the stream has changed.

Q: The player says there's a plugin error, what does it mean?

A: Plugins can have problems with certain media types or browsers/platforms. We are making a great effort to give a wider and stable support, but sometimes this is out of our control.
For example, the VLC plugin for Mac OSX 64 bit doesn't exists. If you are a Safari user you should run the browser in 32 bit mode to use the VLC plugin on Snow Leopard. It's a known issue and we're all waiting for an update from the VLC staff.
Anyway browsers and plugins are often updated, so check out for new releases.

DriveCastUSB FAQs

Q: How can I use DriveCast with my portable USB device?

A: See the help page "how to use portable devices".

Q: Help! Why does DriveCastUSB delete my content from the device on which it is installed?

A: DriveCastUSB software isn't a simple "downloader"; it is a "synchronizer", keeping aligned content of My Media folder on the device with the online Library. During the sync process, elements removed from the online Library will be cancelled on the device too. You can choose to copy or move content from My Media folder to keep them as long as you want.

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